Our Mission and How to Contact Us

The mission of Seven Learning is to improve lives through learning. We aim to enable anyone anywhere to create and share educational content (instructors) and to access that educational content to learn (students / learners). We consider our marketplace model the best way to offer valuable educational content to our users. We need rules to keep our platform and services safe for you, us, and our student and instructor community. These terms apply to all your activities on the Seven Learning and Partner websites, the Seven Learning and Partner mobile applications, our APIs, and other related services (“Services”).

Our website and apps collect communications about your browsing and app activities and app usage to be sent from you to third parties who provide services to Seven Learning. By using our Services, you consent to these communications.

 

• • To contact us, please email info@sevenlearning.co.uk

• • By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

• • If you do not agree to these terms, you must not use our site.

• • We recommend that you print a copy of these terms for future reference.

• • There are other terms that may apply to you.

These terms of use refer to the following additional terms, which also apply to your use of our site:

 

• • Our Cookie Policy, which sets out information about the cookies on our site.

 

1. 1. Accounts

You must keep your account details safe.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at: support@sevenlearning.co.uk

You must have reached the age of consent for online services in your country to use Seven Learning.

You need an account to purchase and access content or to submit content for publication.

When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account.

Students and instructors must be at least 18 years of age to create an account on Seven Learning and use the Services. If you are younger than 18 but above the required age for consent to use online services where you live, you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you access content that is appropriate for you.

If you are below this age of consent to use online services, you may not create a Seven Learning account. If you have created an account that violates these rules, we will terminate your account.

You can terminate your account at any time by emailing our Support Team requesting your account is closed.  Any fees owed to you will be refunded. The level of fees owed will be advised by the Seven Learning Team.

2. Content Enrolment and Lifetime Access

As a student, when you enrol in a course or other content, whether it’s free or paid content, you are getting a license from Seven Learning to view the content via the Seven Learning platform and Services.  Content is licensed, and not sold, to you. This license does not give you any right to resell the content in any manner (including by sharing account information with a purchaser or illegally downloading the content and sharing it on torrent sites).

Seven Learning grants you (as a student / learner) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these terms or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by a Seven Learning authorised representative. This also applies to content you can access via any of our APIs.

Instructors may not grant licenses to their content to students directly, and any such direct license shall be null and void and a violation of these terms.

3. Payments, Credits, and Refunds

When you make a payment, you agree to use a valid payment method. If you aren’t happy with your content Seven Learning offer a 10 day refund or credit for most content purchases.  A refund or credit is only provided as long as less than 5% of the course has been accessed. 

3.1 Pricing

If you are a student located in a country where use and sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes, or tax may be added at checkout.

3.2 Payments

You agree to pay the fees for content that you purchase, and you authorise us to charge your debit or credit card or process other means of payment for those fees. Seven Learning works with payment service providers to offer you the most convenient payment methods in your country and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers.  

4. Using Seven Learning at Your Own Risk

Our platform model means we do not review or edit the content. We do not exercise any editorial control over the content that is available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy, or truthfulness of the content. If you access content, you rely on any information provided by an instructor at your own risk.

When you interact directly with an instructor, you must be careful about the types of personal information that you share. While we restrict the types of information instructors may request from students, we do not control what students and instructors do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety.

We do not hire or employ instructors nor are we responsible or liable for any interactions involved between instructors and students. We are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of instructors or students.

When you use our Services, you will find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.

5. Seven Learning’s Rights

Seven Learning own the platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees. You can’t tamper with those or use them without authorisation.

Our platforms and services are protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Nothing gives you a right to use the Seven Learning name, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding Seven Learning or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

You may not do any of the following while accessing or using the Seven Learning’s platform and Services:

 

• • access, tamper with, or use non-public areas of the platform (including content storage), or the technical delivery systems of Seven Learning’s service providers.

• • disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.

• • copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the Seven Learning platform or Services.

• • access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.

• • in any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Seven Learning); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.

6. Interactive Session Restrictions

You may not do any of the following while accessing or using the Interactive Sessions:

 

• • use the Interactive Sessions for any purpose other than to perform the activities as instructed by Seven Learning’s labs;

• • provide web, database, or forum access, or engage in cryptocurrency mining, on or through the Interactive Sessions;

• • exceed the usage limitations;

• • access or use the Interactive Sessions in any commercial production environment;

• • take any action in the Interactive Sessions that results in a disruption or interference of our Services or the stability of our infrastructure; or

• • use any data or information other than simulated, anonymous, non-personal, non-live data or information when accessing or using the Interactive Sessions.

7. Disclaimers

It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may happen that one of our instructors is making misleading statements in their content. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work out right. The Services and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk.

We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will Seven Learning or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, including but not limited to an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

8. Limitation of Liability

References to liability in this clause 8 include every kind of liability arising under or in connection with the terms including liability in contract, tort (including negligence), misrepresentation, restitution or otherwise. Nothing in this clause 8.3 shall limit the Customer’s payment obligations under the terms.

8.1 Seven Learning’s total liability to the you:

 

• • (a)           for all loss or damage shall not exceed GB £100.

8.2 This clause sets out the types of loss that are wholly excluded:

 

• • (b)           loss of profits.

• • (c)            loss of sales or business.

• • (d)           loss of agreements or contracts.

• • (e)           loss of anticipated savings.

• • (f)             loss of use or corruption of software, data or information.

• • (g)           loss of or damage to goodwill; and

• • (h)           indirect or consequential loss.

Unless you notify us that you intend to make a claim in respect of an event within the notice period,

we shall have no liability for that event. The notice period for an event shall start on the day on which you became, or ought reasonably to have become, aware of its having grounds to make a claim in respect of the event and shall expire 3 months from that date. The notice must be in writing and must identify the event and the grounds for the claim in reasonable detail.

This clause 8 shall survive termination of these terms and your use of the Services.

9. Indemnification

You agree to indemnify, defend (if we so request), and hold harmless Seven Learning, our group companies, and their officers, directors, suppliers, partners, and agents from an against any third-party claims, demands, losses, damages, or expenses (including legal fees) arising from: (a) the content you post or submit; (b) your use of the Services; (c) breach of these terms; or (d) breach of any rights of a third party. Your indemnification obligation will survive the termination of these terms and your use of the Services. This clause 8 shall survive termination of these terms and your use of the Services.

10. Governing Law and Jurisdiction

These terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.

11. Relationship Between Us

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.

12. No Assignment

You may not assign or transfer these terms (or the rights and licenses granted under them). We may assign these terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these terms terminate upon your death.

13. How to Contact Us

The best way to get in touch with us is to contact our Support Team: support@sevenlearning.co.uk

We’d love to hear your questions, concerns and feedback about our Services.

Thanks for teaching and learning with us!